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Shipping & Returns
GENERAL
SHIPPING INFORMATION
Only Tennessee Residents need add 9.25% sales tax. Though we ask that you allow 10 to 15 days for delivery, most orders are shipped out by U.S. Mail within 2 business days of our receiving your order. Orders should reach their destinations within 2 to 9 business days after being shipped, depending on how far they have to travel and whether particular packages qualify for a plane ride as part of their journey. If you need guaranteed fast delivery, consider requesting FedEx, but doing that will mean an extra (often substantial) charge. International Shipping Information Recent changes in U.S. Postal rates and policy have forced us to discontinue our flat-rate $5.00 shipping on international orders. (The flat-rate of $5.00 per shipment still applies for all orders going to U.S. addresses, unless a special service, such as express delivery, is needed. See FedEx info below for details about our policy for express shipments.) Shipping for orders going to destinations outside the United States (and its territories and FPO and APO addresses) will now need us to send you an e-mail with the amount of the additional shipping charges (if any) for your particular international order. We'll then need to receive a reply e-mail back from you with your approval of the shipping charges before we process and ship your order. Note: All international orders are shipped via the U.S. Postal Service. If you have any questions about International Shipping, e-mail us at sales@weaversdepartmentstore.com. FedEx
Service Available To request FedEx service, indicate in the Comments section on our online order form that you want us to "Please ship by FedEx" and also include the latest date and time that you can receive the shipment. Especially if you need the shipment to arrive by the morning of the delivery day, it is important that you let us know that's the case. Including this extra delivery information will help us determine the cheapest form of FedEx shipment to use or determine if FedEx service (with its extra charges) is even necessary to get your shipment by the time you need it. IMPORTANT FEDEX NOTE: Customers who request FedEx service often forget to let us know the date and time they need delivery when they make their requests for FedEx in the Comments section of our online order form. So we're sneaking in another reminder here. Depending on our shipping schedule and exactly when you require delivery, we may be able to ship your order by Priority Mail and get it to you in plenty of time at no extra charge and save you the FedEx charges. We also may be able to ship by FedEx 2-Day service instead of Overnight and save you at least some of the FedEx costs. Your providing the latest date and time of day that you can receive your order will help us make the most cost-effective shipping choice for you.
To order any of the items seen
here at Weaver's, use our shopping cart system and your VISA,
MasterCard, or DiscoverCard.
You may also either send a
check or money order, including our flat-rate of $5 shipping and
handling per order (not per item) and
9.25% sales tax if the shipment is going to Tennessee, or
send your credit card information to us by U.S. Mail (address below).
Unless a customer requests FedEx delivery (which is also available for orders received at our Web site and by U.S. Mail), the delivery time for phone orders is the same as orders received online or by mail. MAILING ADDRESS
*
Be sure to include your Full Name, Mailing Address, City, State, and
ZIP Code when you mail your order. And
Aunt Bee reminds you: Don't forget to indicate the desired sizes (where
applicable) and quantities of each item.
For Tennessee Residents only: Add 9.25% sales tax. Allow 2-3 weeks for delivery but most orders are shipped out by U.S. Mail within 2 business days of our receiving your order and will usually arrive within 2 to 9 business days of shipment.
RETURNS POLICY:
If you wish to exchange an item for another selection or if you wish to return an item for a credit or a refund, simply return the unwanted item (along with a note describing the reason for the return and telling us whether you want to make an exchange or receive a refund) to:
In the event that a credit or refund is
due you, Weaver's/TAGSRWC will either issue a credit to the credit card
from which you ordered OR write a check to you for the amount you paid
for the returned merchandise. Likewise, in the event of an exchange, if
the item you return is more/less expensive than the one that you select
to replace it, you can either send a check or money order for the
difference or your credit card will be billed/credited for the
difference.
If you have any questions about an order, e-mail us at Sales@WeaversDepartmentStore.com |
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